DofTNet Enterprises

Password Reset

Note: If you've tried to log in with the wrong password more than 5 times, your account will be locked out for 10 minutes. You can reset your password, but you'll be prevented from logging in until that time expires. Go get a coffee and try again in a little while.

Want to change your password? You probably should every now and then. If your acccount allows you to log in to Nextcloud @ DofTNet, you can change your password under Settings->Security. We've also set up an account manager site where you can edit some details stored in your account including your password. Finally, there's a Self Service Password page just for changing passowrds or resetting forgotten passwords.

If you know your current password, you can change it in there. If you've forgotten your password, you can also reset it in one of two ways:

  1. Email: If an email address has been set in your account, the system will send a confirmation email to that address with a link to reset the passowrd. Requires an email address be configured in the account manager.
  2. SMS: If a mobile number has been set in your account, a text message with a reset token can be sent to your phone. Requires a mobile number to be configured in the account manager.

DofT can also reset your password if needed.